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Know the Complete Procedure of How to Migrate Shared Mailbox to Office 365 User Mailbox

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Written By
Nick Rogers
Published On
May 15th, 2023
Reading Time
8 Minutes Reading

Are you using Office 365 shared mailbox but want to migrate Shared mailbox to Office 365 user mailbox for any reason. Then this article is for you, in this article, you will be provided with a reliable and trusted solution. Users who want to convert their shared mailbox to user mailboxes without losing data can read this blog post till the end. In this article, we will provide you with complete information about shared mailbox and Office 365 user mailbox after which you will not need any other article. After reading this article you will get the solution to all your questions.

As we all know, a shared mailbox is an Office 365 mailbox that is used by multiple users of an Office 365 tenant. Organizations use shared mailboxes so that they have access to their entire team and can read their team’s data in the future if needed. Another advantage of having a shared mailbox is that the entire team has access to the mailbox so that any team member can access, reply to, and read any mail when needed. Is. In addition, only an Office 365 administrator has access to create and manage shared mailboxes, so they can create and delete any mailbox anytime, anywhere.

Now you must be thinking that there are so many advantages of shared mailbox then why there is a need to migrate Shared mailbox to Office 365 user mailbox? The simple answer is that if you have come here looking for this migration process then you must have faced some or the other problem due to which you are looking for this conversion process. So every user has their own unique query due to which they have to do this migration process.

But there are some situations in which the organization needs to convert Shared mailbox to User mailbox at the time of merger and acquisition. But we all know that whenever it comes to cloud-to-cloud migration, the task becomes very difficult and you may have to face a lot of difficulties. If you want to get out of this situation without any hassle then read this article till the last without skipping, in this, we have told about three ways out of which you can choose any one according to your wish. Without delay let’s start the article

Best Way to Convert Shared Mailbox to User Mailbox of Office 365

In this article, you will be provided three solutions to migrate Shared mailbox to Office 365 user mailbox, in which two methods are available for technical users and one automatic method is available for non-technical users. If you are a technical user and have knowledge of EAC and PowerShell then you can use manual solutions. If you do not have technical knowledge, you can use the automatic Tool. Let us now discuss the producer of how to use these three methods.

[Method 1] Migrate Shared Mailbox to Office 365 Mailbox by Two Manual Solution

If you are a technical user, then there are two methods for you, in which the first method will be with “Exchange Admin Center”, in which you can convert single shared mailbox to user mailbox. If you want to convert multiple mailboxes at once, then you can use the PowerShell method.

#1: Using Exchange Admin Center

Shared mailboxes are listed among all mailboxes in the Exchange Admin Center. You can find the shared mailbox from the full list or select the Show Only Shared Mailbox option using filters.

select shared mailbox

  1. Open the Shared Mailbox in the EAC
  2. Choose the Other tab.
  3. Select the Convert to Regular mailbox option
  4. Click the Yes button for confirming the conversion
  5. That will take a while, but when it is finished, click the close button
    convert shared mailbox to user mailbox
Note: Using this method helps you convert shared mailbox to a user mailbox within the same Office 365 tenant. If you want to migrate Shared mailbox to Office 365 account, you can go directly to the section with automated tools. If you are using this method, then make sure that you have a license for the regular mailbox you want to convert.

#2: Convert Shared Mailbox to User Mailbox Using PowerShell Command

In the second manual method, we will use the PowerShell command to migrate Shared mailbox to Office 365 user mailbox. Using this PowerShell command requires technical knowledge and practical functionality with PowerShell and Exchange Online. And before using this method you need to connect Exchange Online in PowerShell.

In this method to migrate shared mailbox to Office 365 user mailbox, we will use the Set-Mailbox cmdlet using the email address of the mailbox as the identity. While having a mailbox name is an option, the email address is more distinct, making it the better choice.

Follow these Steps Carefully Using PowerShell Method to convert Shared Mailbox to Office 365 Regular Mailbox:
# Connect to Exchange Online
Connect-ExchangeOnline -UserPrincipalName abc@foensiksoft.onmicrosoft.com
# Convert Shared mailbox back to user
Set-Mailbox -Identity nick@forensiksoft.onmicrosoft.com -Type Regular

When this command is completed, the cmdlet will not give any output or confirmation that your migration process is complete. So to confirm that the Shared mailbox is migrated to Office 365 user mailbox, use the Get-Mailbox cmdlet command:

Get-Mailbox -Identity nick@forensiksoft.onmicrosoft.com | Select Name, RecipientTypeDetails
# Result
Name RecipientTypeDetails
—- ——————–
Adelev-test UserMailbox

[Method 2] Migrate Shared Mailbox to Office 365 User Mailbox Using Automatic Tool

The easiest and 100% secure method to convert Shared mailbox to user mailbox is an automatic tool called 4n6 Office 365 Email Backup Tool. With the help of this tool, you can migrate your complete shared mailboxes to Office 365 account in one go. It is very easy to use this software and for this, you do not need any technical knowledge. In this, you also get an advanced search option, with the help of which you can find specific data from your shared mailbox.

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Simple Steps to Convert Shared Mailbox to User Mailbox of Office 365

  1. Download the Software and launch it.
  2. Click the Add Account button & login it.
  3. Preview Office 365 mailbox data.
  4. Click the Export button & Choose Office 365 option.
  5. Now, enter login detail & Click Save button.

Learn How to Use this Automatic Method to Migrate Shared Mailbox to User Mailbox

  1. Download this software by clicking the download button and then install or run this software on your Windows platform
    migrate shared mailbox to office 365 regular mailbox using this software
  2. Click the Open button and then select the Add Account option and then Enter the Login Detail, now click the Add button
    enter login detail
  3. After that, you can preview your Shared mailbox data on the Software panel
    preview
  4. Thereafter, click the Export button and then choose the Office 365 option
    select office 365
  5. Finally, Enter the Login Details for your Office 365 account and then click the Save button
    click save button

Frequently Asked Questions 

Ques. How do convert shared mailbox to user mailbox using PowerShell?

Ans. Yes, you can convert shared mailbox to Office 365 user mailbox using PowerShell method, whose complete process we have explained above.

Ques. What is the difference between a shared mailbox and a user mailbox?

Ans. A user mailbox and a shared mailbox are totally distinct since a shared mailbox is associated with a disabled user. Its main application, which allows several users to log in, is a shared mailbox. The scenario is the same whether many users are utilizing a shared mailbox or an individual mailbox at the same time.

Ques. What are the disadvantages of shared mailboxes?

Ans. When a user uses Office 365 shared mailboxes, they also have to face the drawbacks that come along with it such as:

  • No Customer Information: Customer information is not available in the email inbox.
  • Miscommunication, delays, and confusion: The main drawback of a shared mailbox is that multiple customers can respond at the same time, which can lead to misunderstandings.

Conclusion

In this article, we explained to you how you can migrate Shared mailbox to Office 365 user mailbox. To complete this migration process, we have told you three methods out of which you can select any one method. If you know about Exchange Online and PowerShell commands, then you can use the second method.

Or if you want to convert your shared mailbox to the same Office 365 tenant account, then you can use the first method. Both these methods are free in which you only need technical knowledge. If you are from a non-technical background and want to convert Shared mailbox to user mailbox then you can use the automatic tool which is mentioned in this article.